Water Department

Mission Statement

We are committed to our ratepayers by providing quality drinking water and exceptional service for the lowest reasonable cost.

Emergency Assistance

If you have an after hours drinking water related emergency, please call the Police Department at (413) 538-5050 & they will contact our 24 hour on-call staff to assist you.

Important: It is important for the Water Department - Fire District No. 1 to have a phone number on file for all of our customers in the event of a water emergency. Please contact our office to update your information.